AdChoices
Brett M
YUCAIPA, CA | 2023 GMC 2500HD SierraMay 30, 2023Everyone is very helpful thereResponse from Hatfield Buick GMC
May 31, 2023Brett, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!Jason K
LAKE ARROWHEAD, CA | 2022 GMC 1500 Sierra LimitedMay 21, 2023Exceptional. I love Hatfield GMC service always.Response from Hatfield Buick GMC
May 22, 2023Jason, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!Paul S
REDLANDS, CA | 2022 GMC CanyonMay 17, 2023As usual Mickey was excellent. We got the vehicle we wanted in a timely manner with the added equipment installed just as we asked.Response from Hatfield Buick GMC
May 18, 2023Paul, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!Ray A
HIGHLAND, CA | 2004 Chevrolet Silverado 1500May 12, 2023My 04 1500 had a check engine come on. I took it to Hatfield buick and they repair the problem. the personnel at Hatfield are just fantastic. they will go out of their way to help you anyway they can. I have been taking both of my vehicles to Hatfield for the past 5yrs and I am completely satisfied with the dealership.Response from Hatfield Buick GMC
May 14, 2023Ray, your satisfaction is important to us, so we want to sincerely thank you for choosing Hatfield Buick GMC and we hope to see you again soon!Virginia B
HIGHLAND, CA | 2016 GMC 1500 SierraMay 10, 2023Adrian listened to my issues and got them resolved.Response from Hatfield Buick GMC
May 11, 2023Virginia, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.Charlotte V
YUCAIPA, CA | 2022 GMC 1500 SierraMay 10, 2023great experienceResponse from Hatfield Buick GMC
May 11, 2023Charlotte, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Hatfield Buick GMCAl H
REDLANDS, CA | 2020 GMC AcadiaMay 9, 2023Excellent Customer ServiceResponse from Hatfield Buick GMC
May 10, 2023We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.Harry B
BEAUMONT, CA | 2021 GMC AcadiaMay 9, 2023After insuring that repair parts were available I was given an appointment date on a Friday to have recall items repaired to my 2021 GMC Acadia. Upon arrival I was told repairs would take two days to complete and that they do not work on Saturday. I was given the option of a free rental car which I took. At about 4pm I received a call from the service department that my vehicle was ready. I then had to rush down and return the rental, put in $10 for gas (for the trip home and back) and retrieve my vehicle. I was, to say the least, a little upset with the whole ordeal. I doubt I will be returning to Hatfield Buick GMC.Response from Hatfield Buick GMC
May 12, 2023Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. The recall that you had done is a time consuming one. We were trying to give you an idea of how long the repair could take. We ended up getting the repair done quicker and called you at 4 pm becuase we thought you would want the car back for the weekend. We did not mean to make you rush. We hope you will give us another chance in the future.Jennifer K
REDLANDS, CA | 2018 Buick EncoreMay 7, 2023Adrienne is the BEST! His customer service is over the top. He promises his word when communicating with his customers. I am thankful for Hatfield Buick, and for Adrienne.Response from Hatfield Buick GMC
May 9, 2023Jennifer, we're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!Robert Z
SAN MARCOS, CA | 2023 GMC 1500 SierraApril 30, 2023Kaylynn was professional and very informative throughout our auto purchase. She always followed up and answered any questions we had. She is a great asset to Hatfield. Thank you Kaylynn for a great, easy, painless experience.Response from Hatfield Buick GMC
May 2, 2023Robert, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.