Craig B
REDLANDS, CA | 2020 GMC 2500HD SierraSeptember 25, 2023Fuel filter should have been replaced since it will fail before next regular service. Also, doesn't look like wheel alignment was checked since it has a significant new pull to the right. Printout of services showed a discrepancy in tire pressures. One set showed pressures of around 28 and another set in the 60's. This raises questions of what was done.Response from Hatfield Buick GMC
September 26, 2023Craig, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (909) 793-3238 when you have a chance. Thank you, and we look forward to hearing from you.Charlene W
COLTON, CA | 2021 GMC AcadiaSeptember 20, 2023My service was fast, friendly and professional.Response from Hatfield Buick GMC
September 21, 2023Charlene, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!James B
JURUPA VALLEY, CA | 2003 GMC Yukon XLSeptember 10, 2023never come back againResponse from Hatfield Buick GMC
September 15, 2023Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better.Giancarlo P
BEAUMONT, CA | 2021 GMC 1500 SierraAugust 27, 2023Everyone at the dealer is friendly and welcomingResponse from Hatfield Buick GMC
August 29, 2023Giancarlo, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!Norma H
REDLANDS, CA | 2017 Cadillac XT5August 25, 2023Went in for service set up an appointment when I arrived there was o e young man on the phone after waiting for awhile not being acknowledged finally I asked if I was in the right place the young man answer yes somebody will be here to help you,someone came , ,my vehicle problem was solved but I’m sure they forgot to called me to let me know .Response from Hatfield Buick GMC
August 28, 2023Norma, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!Sandra K
RANCHO CUCAMONGA, CA | 2023 Buick Encore GXAugust 21, 2023Staff helpful made leasing car easyResponse from Hatfield Buick GMC
August 23, 2023Sandra, thank you for your kind review; we are happy to pass along your comments to the team here at Hatfield Buick GMC! If you're ever in need of more help, please let us know!June M
YUCAIPA, CA | 2020 Buick EnvisionAugust 20, 2023Your team member was courteous and the job was completed within the timeframe started.Response from Hatfield Buick GMC
August 22, 2023June, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!Richard W
REDLANDS, CA | 2022 GMC YukonAugust 2, 2023greatResponse from Hatfield Buick GMC
August 5, 2023Richard, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!Arthur W
BEAUMONT, CA | 2023 GMC CanyonJuly 21, 2023GreatResponse from Hatfield Buick GMC
July 24, 2023We appreciate your positive review about your recent experience with us! We hope to see you soon!Ray A
HIGHLAND, CA | 2004 Chevrolet Silverado 1500July 19, 2023My daughter in law was driving my truck and got stranded on the freeway and thru triple A I had my truck towed to Hatfield Buick. I spoke to Adrian and was informed. after diagnosing the problem he suggested I replace the trans with a S.E R t A. i agreed. I am pleased with the job performed on my truck. Thank you Hatfield Buick. Ray AcevedoResponse from Hatfield Buick GMC
July 20, 2023Ray, we're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
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