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  • Brett M

    YUCAIPA, CA | 2023 GMC 2500HD Sierra
    Confirmed Sales Review
    May 30, 2023
    Everyone is very helpful there

    Response from Hatfield Buick GMC

    May 31, 2023
    Brett, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
  • Jason K

    LAKE ARROWHEAD, CA | 2022 GMC 1500 Sierra Limited
    Confirmed Service Review
    May 21, 2023
    Exceptional. I love Hatfield GMC service always.

    Response from Hatfield Buick GMC

    May 22, 2023
    Jason, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
  • Paul S

    REDLANDS, CA | 2022 GMC Canyon
    Confirmed Sales Review
    May 17, 2023
    As usual Mickey was excellent. We got the vehicle we wanted in a timely manner with the added equipment installed just as we asked.

    Response from Hatfield Buick GMC

    May 18, 2023
    Paul, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
  • Ray A

    HIGHLAND, CA | 2004 Chevrolet Silverado 1500
    Confirmed Service Review
    May 12, 2023
    My 04 1500 had a check engine come on. I took it to Hatfield buick and they repair the problem. the personnel at Hatfield are just fantastic. they will go out of their way to help you anyway they can. I have been taking both of my vehicles to Hatfield for the past 5yrs and I am completely satisfied with the dealership.

    Response from Hatfield Buick GMC

    May 14, 2023
    Ray, your satisfaction is important to us, so we want to sincerely thank you for choosing Hatfield Buick GMC and we hope to see you again soon!
  • Virginia B

    HIGHLAND, CA | 2016 GMC 1500 Sierra
    Confirmed Service Review
    May 10, 2023
    Adrian listened to my issues and got them resolved.

    Response from Hatfield Buick GMC

    May 11, 2023
    Virginia, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
  • Charlotte V

    YUCAIPA, CA | 2022 GMC 1500 Sierra
    Confirmed Service Review
    May 10, 2023
    great experience

    Response from Hatfield Buick GMC

    May 11, 2023
    Charlotte, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Hatfield Buick GMC
  • Al H

    REDLANDS, CA | 2020 GMC Acadia
    Confirmed Service Review
    May 9, 2023
    Excellent Customer Service

    Response from Hatfield Buick GMC

    May 10, 2023
    We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
  • Harry B

    BEAUMONT, CA | 2021 GMC Acadia
    Confirmed Service Review
    May 9, 2023
    After insuring that repair parts were available I was given an appointment date on a Friday to have recall items repaired to my 2021 GMC Acadia. Upon arrival I was told repairs would take two days to complete and that they do not work on Saturday. I was given the option of a free rental car which I took. At about 4pm I received a call from the service department that my vehicle was ready. I then had to rush down and return the rental, put in $10 for gas (for the trip home and back) and retrieve my vehicle. I was, to say the least, a little upset with the whole ordeal. I doubt I will be returning to Hatfield Buick GMC.

    Response from Hatfield Buick GMC

    May 12, 2023
    Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. The recall that you had done is a time consuming one. We were trying to give you an idea of how long the repair could take. We ended up getting the repair done quicker and called you at 4 pm becuase we thought you would want the car back for the weekend. We did not mean to make you rush. We hope you will give us another chance in the future.
  • Jennifer K

    REDLANDS, CA | 2018 Buick Encore
    Confirmed Service Review
    May 7, 2023
    Adrienne is the BEST! His customer service is over the top. He promises his word when communicating with his customers. I am thankful for Hatfield Buick, and for Adrienne.

    Response from Hatfield Buick GMC

    May 9, 2023
    Jennifer, we're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
  • Robert Z

    SAN MARCOS, CA | 2023 GMC 1500 Sierra
    Confirmed Sales Review
    April 30, 2023
    Kaylynn was professional and very informative throughout our auto purchase. She always followed up and answered any questions we had. She is a great asset to Hatfield. Thank you Kaylynn for a great, easy, painless experience.

    Response from Hatfield Buick GMC

    May 2, 2023
    Robert, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.